Channels
Support email: contato@lubmapp.com
Commercial WhatsApp and initial support: available through the demo button on the landing page.
Customers in implementation may receive additional channels defined by contract.
Support
Support channels
Use the channels below for questions about access, product usage, the mobile app, privacy, or implementation.
Support email: contato@lubmapp.com
Commercial WhatsApp and initial support: available through the demo button on the landing page.
Customers in implementation may receive additional channels defined by contract.
Include company, user, screen or feature, approximate time, error message, and screenshots when possible.
For LubMapp Field issues, include device model, app version, internet availability, and whether synchronization was pending.
Do not send passwords by email or message. If you suspect unauthorized access, request blocking or credential reset through the official channel.